Refund Policy for LearnningTree Store

At LearnningTree Store, we strive to provide high-quality language learning materials. However, due to the nature of our products, we have specific refund policies in place. Please read the following carefully before making a purchase.

1. Eligibility for Refunds

We offer refunds under the following conditions:

If you were charged incorrectly due to a system error.
If you purchased the wrong product and reported it within 24 hours of purchase (provided the product has not been accessed/downloaded).
If the product is defective, corrupted, or inaccessible due to technical issues from our end.

No refunds will be provided for:

Digital products (eBooks, PDFs, or courses) once they have been downloaded or accessed.
Change of mind after purchase.
Failure to use the product or dissatisfaction based on personal preference.

2. How to Request a Refund

To request a refund, please follow these steps:

Contact us at info@learnningtree.com within 24 hours of purchase with your order details.
Provide a valid reason for the refund request. If the product is defective, include screenshots or descriptions of the issue.
Our team will review your request within 3-5 business days and notify you of the approval or rejection of your refund.

3. Processing Refunds

Approved refunds will be processed within 7-10 business days via the original payment method.
Depending on your bank, it may take additional time for the refunded amount to reflect in your account.
If you haven’t received a refund after the stated time, please check with your bank before contacting us.

4. Exchanges & Product Support

Instead of a refund, we may offer:

A replacement product if the original product was defective.
Technical assistance to resolve any access issues.

5. Contact Us

For any refund-related queries, you can reach us at:
📧 Email: info@learnningtree.com
🌐 Website: www.learnningtree.com
🛍️ Store: www.learnningtree.store

By purchasing from LearnningTree Courses and Books, you agree to this Refund Policy.